RETURN POLICY

Items must be returned within 30 days of the purchase date.

All items must be unworn and unwashed, with any original tags attached.

All intimates, swimwear, jewelry, belts, hats, hair accessories, backpacks, eyewear, scarves, handbags, keychains, and iPhone cases are final sale.

All discounted items are final sale.

Orders returned to our warehouse will be refunded to the original payment method. If that is unavailable, we will give you online store credit.

You are responsible for the return shipping, and all shipping charges are non-refundable.

RETURN INSTRUCTIONS

Please follow the instructions on the invoice included with your package. List on the form what items you are returning.

All returns must be sent to the following address:

GIRLFRIEND FACTORY,

9595 Wilshire Blvd #502,

Beverly Hills, CA 90212.

RETURN PROCESS

Once we have received the return, we will process it within 7 days. Your refund will be credit back to the original method of payment used to place the order. If that is unavailable then you will be refunded to an online store credit. Returns over the 30 day limit will get an online store credit. Refunds may take an additional 5-7 days depending on your bank. We will email you notifying you when we process your refund.